Server Status

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0 Open      1 Scheduled      20 Resolved

Storefront Maintenance (Resolved)

Affecting System - Website/Storefront | Priority - Critical


We are currently performing maintenance on our storefront. You may notice errors when trying to browse or order new services, as well as manage your existing services from your client area. 


Update: 27/08/2017 @ 4:54 AM EDT
Unfortunately after performing the maintenance on our storefront, we're now noticing an increase in errors. We're still investigating.

Date - 25/08/2017 01:33 - 19/09/2017 23:35

Last Updated - 27/08/2017 03:54

Server Reboot (Resolved)

Affecting Server - Royal | Priority - Critical


The server is going down for a scheduled reboot.

Date - 25/08/2017 03:20 - 27/08/2017 03:53

Last Updated - 25/08/2017 03:20

DDOS Outage (Resolved)

Affecting Server - Game1 | Priority - Critical


Our game network is currently offline, due to a large-scale distributed denial of service attack. 


In addition, it is not currently possible to order new game or voice services until this problem has been resolved.

Date - 16/06/2016 21:20 - 17/06/2016 18:35

Last Updated - 16/06/2016 21:23

Emergency Restart (Resolved)

Affecting Server - Royal | Priority - Critical


We're restarting our Royal server. Up to 30 minutes of downtime is expected.

Date - 09/04/2016 00:59 - 09/04/2016 01:09

Last Updated - 09/04/2016 01:00

Outage (Resolved)

Affecting Server - Royal | Priority - Critical


We're investigating a network outage.

Date - 04/05/2015 10:13 - 04/05/2015 10:31

Last Updated - 04/05/2015 10:14

Denial of Service Attack (Resolved)

Affecting Server - Royal | Priority - Critical


We are currently investigating and attempting to mitigate a denial of service attack that has been affecting some of our web hosting accounts.
While we are doing everything that we can to restore full service functionality, we unfortunately do not have an estimated timeframe.

Follow us on Twitter for the most updated news and information regarding this attack.
https://twitter.com/DoRoyalHost/

Date - 24/08/2014 10:59 - 03/10/2014 09:00

Last Updated - 24/08/2014 11:12

Slow (Resolved)

Affecting Server - Royal | Priority - Critical


We're investigating a reported problem affecting our Royal server. 

Date - 02/08/2014 20:26 - 03/08/2014 16:16

Last Updated - 02/08/2014 20:27

Scheduled Maintenance (Resolved)

Affecting System - Storefront / Website / Support | Priority - Critical


We will be performing some priority maintenance on our online storefront and all related front-end services. During this maintenance period, you will be unable to access your DoRoyal support account, and cannot order / manage DoRoyal services.

Client websites will not be affected.

 

We apologize for the inconvenience. Alternative forms of contact include Twitter, Facebook and direct email communication.

https://twitter.com/DoRoyalHost

https://www.facebook.com/DoRoyal

support@deroyalservers.com

Date - 07/07/2014 06:00 - 07/07/2014 12:00

Last Updated - 07/07/2014 17:34

Scheduled Server Restart (Resolved)

Affecting Server - Royal | Priority - Medium


Maintenance rescheduled for Tuesday morning at 2:00 AM EST. A short 5-15 minute downtime is expected to occur.

Date - 11/03/2014 02:00 - 15/06/2014 00:28

Last Updated - 08/03/2014 20:22

Hard Drive Failure (Resolved)

Affecting Server - Royal | Priority - Critical


The hard drive on our Royal server has failed, and we are doing everything in our power to restore our services as soon as possible.

Date - 02/03/2014 18:48 - 05/03/2014 15:59

Last Updated - 03/03/2014 01:41


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