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Refund Policy




Here's how we handle our refund policy.

 

Jester's Plan - Monthly Term

We provide an any-time money back guarantee for all Jester's Plan accounts that are paid for monthly. We will refund your last paid invoice in full.

 

Jester's Plan - Extended Term

All Jester's Plan accounts that have signed up for a pre-paid term or contract are entitled to a full refund within the first 60 days of purchase.

King's Plan - Monthly Term

We provide an any-time money back guarantee for all King's Plan accounts that are paid for monthly. We will refund your last paid invoice in full.

 

King's Plan - Extended Term

All King's Plan accounts that have signed up for a pre-paid term or contract are entitled to a full refund within the first 60 days of purchase.



Starter Plan - Any Term

All Starter Plan accounts are entitled to a full refund within the first 30 days of purchase.

 

Game Servers - Monthly Term

All video game server rentals are entitled to a full refund within the first 30 days of purchase.

 

 

Domain Names

We do not offer refunds for any domain name registrations. All purchases are final, and nonrefundable.

 

 

 

Tip: How To Request a Refund

To qualify for our refund policy, you must open up a support ticket before you cancel your website hosting account. (the date that we receive your ticket counts towards our refund policy period, so be sure to send us a ticket before you're no longer eligible)



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